Legal

Privacy Policy

This Privacy Policy explains how SERVELIT NEXT Ltd. collects, uses, stores, and protects personal information when you visit servelit-next.com or interact with our information technology consulting and marketing services.

1. Introduction

SERVELIT NEXT Ltd. ("we", "us", or "our") is committed to protecting the privacy and security of personal data. This Privacy Policy applies to all visitors and users of our website at servelit-next.com and describes our practices regarding the collection and processing of information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Hungarian data protection legislation.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our website.

2. Data Controller

The data controller responsible for your personal information is:

3. Information We Collect

We may collect and process the following categories of personal data:

  • Contact information: name, email address, phone number, company name, and any details you voluntarily provide when reaching out to us.
  • Technical data: IP address, browser type and version, operating system, device identifiers, referring URLs, and pages visited on our website.
  • Usage data: information about how you interact with our website, including session duration, navigation paths, and interaction with site features.
  • Cookie data: preferences and identifiers stored through cookies and similar technologies, as described in Section 5 below.
  • Communication records: content of messages, inquiries, and correspondence exchanged with our team.

We do not intentionally collect sensitive personal data unless you voluntarily provide it and we have a lawful basis to process it.

4. How We Use Your Information

We use collected personal data for the following purposes:

  • Responding to inquiries and providing information about our services.
  • Operating, maintaining, and improving our website and digital infrastructure.
  • Analyzing website traffic and user behavior to enhance user experience.
  • Ensuring the security and integrity of our systems and preventing fraudulent activity.
  • Complying with legal obligations and enforcing our terms of use.
  • Sending relevant communications where you have provided consent or where permitted by law.

5. Cookies and Similar Technologies

Our website uses cookies and comparable tracking technologies to ensure proper functionality, remember your preferences, and analyze site performance. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential cookies: required for core website functionality, security, and cookie consent management. These cannot be disabled.
  • Analytics cookies: help us understand how visitors use our website by collecting aggregated, anonymous usage statistics.
  • Preference cookies: remember your settings and choices to provide a more personalized experience.

When you first visit our website, a cookie banner allows you to accept all cookies or limit usage to essential cookies only. You can also manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Legal Basis for Processing

Under the GDPR, we process personal data on the following legal grounds:

  • Consent: where you have given clear permission, such as accepting non-essential cookies or subscribing to communications.
  • Contractual necessity: when processing is required to respond to your requests or fulfil a pre-contractual relationship.
  • Legitimate interests: for website security, analytics, service improvement, and business operations, where such interests are not overridden by your rights.
  • Legal obligation: when processing is necessary to comply with applicable laws and regulatory requirements.

7. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share information only in the following circumstances:

  • With trusted service providers who assist in hosting, analytics, email delivery, or technical infrastructure, bound by confidentiality and data processing agreements.
  • When required by law, court order, or governmental authority.
  • To protect the rights, property, or safety of SERVELIT NEXT Ltd., our users, or the public.
  • In connection with a corporate restructuring, merger, or acquisition, with appropriate safeguards for data protection.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data and the purpose of processing:

  • Contact inquiry data is retained for the duration of our communication and for a reasonable period thereafter.
  • Technical and analytics data is typically retained in aggregated form for operational analysis.
  • Cookie consent records are stored to honor your preferences on subsequent visits.

When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Under the GDPR and applicable Hungarian law, you have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data we hold about you.
  • Right to rectification: request correction of inaccurate or incomplete data.
  • Right to erasure: request deletion of your data where legally applicable.
  • Right to restriction: request limitation of processing under certain conditions.
  • Right to data portability: receive your data in a structured, machine-readable format.
  • Right to object: object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent: withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at services@servelit-next.com. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (SSL/TLS), access controls, secure hosting environments, and regular review of our security practices.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining robust safeguards.

11. International Data Transfers

SERVELIT NEXT Ltd. is based in Hungary, a member of the European Union. If personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, in compliance with GDPR requirements.

12. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete it promptly.

14. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any modifications will be published on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us: